DAMAGES: if goods are damaged please contact customer service at 1 866 305 8275 within 7 working days from the day after goods are received and the necessary arrangements for a replacement or a refund will be made.
RETURNS: Orders may be returned within 7 working days from the day after goods are received provided they are unopened and intact. Call customer service at 1 866 305 8275 to arrange a refund of the price paid for your selection. However, please be aware that the shipping costs will be deducted from your refund.
REFUSALS: Once you complete your purchase and your order has been shipped, you cannot cancel it anymore. Should you refuse your order upon delivery, the same policy as for returns will be applied: all shipping costs will be deducted from your refund.